Troubleshooting

Users Can't Upload Their Avatar
One of the key culprits for this problem involves folder permissions for the folder or directory the avatars are stored in. The few hosts we've tried are pretty good with by default configuring things to avoid this problem, but if you're seeing issues regarding this, try setting the folder permissions to 770 for the avatar folder located:
/images/avatars

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Thumbnails for Photo Submissions Don't Work
One of the key culprits for this problem involves folder permissions for the folder or directory the thumbnails are stored in. The few hosts we've tried are pretty good with by default configuring things to avoid this problem, but if you're seeing issues regarding this, try setting the folder permissions to 770 for the thumbnail folder located:
/images/thumbnails

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I Can't Add Buttons or Badges
One of the key culprits for this problem involves folder permissions for the folder or directory the buttons and badges are stored in. The few hosts we've tried are pretty good with by default configuring things to avoid this problem, but if you're seeing issues regarding this, try setting the folder permissions to 770 for the buttons folder located:
/images/buttons
and the badges folder located:
/images/badges

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The Help I Need Isn't Here
Don't see a solution to the problem you're having? Your best next step would be to head over to the bugs page and report a new bug. That way we can try to fix the problem and hopefully give you a working solution.

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